General inquiries
For general inquiries, please send us an email to hallo(at)deqster.de.
Phone: +49 40 734 486 1900
We will get back to you as soon as possible.
Please provide the following information, if applicable:
• The subject of your request
• Your contact details
• Any relevant order or product information
The more complete your information, the faster we can help you. Thank you!
Sales inquiries
Do you have questions about our products, prices or would you like to receive a quote?
Then please send us an email to sales(at)deqster.de.
Phone: +49 40 734 486 1900
For quick processing, we appreciate the following information:
• The desired products or product categories
• The required quantity
• Your company name and location
• Desired delivery period (if applicable)
We will contact you shortly.
Thank you for your interest in DEQSTER!
Complaints
In case of a complaint, please send us an email to support(at)deqster.de .
Phone: +49 40 734 486 1900
To process your request quickly, we need the following information:
· The bill
· A detailed error description
The serial number of the device (starting with 80…)
Photos of the defect if it is external damage to a protective cover or keyboard
Only with complete information can we process your complaint quickly and efficiently. Thank you for your help!