Creating something Awesome...
We are currently working on our new website.
- download our new product catalog now!
Support
General inquiries
For general inquiries please send us an e-mail to hello(at)deqster.de.
Phone: +49 40 734 486 1900
We will get back to you as soon as possible.
If applicable, please include the following information:
- The subject of your request
- Your contact details
- Any relevant order or product information
The more complete your details, the faster we can help you. Thank you very much! Sales inquiries
Do you have any questions about our products, prices or would you like to receive a quote?
Then please send us an e-mail to sales(at)deqster.de.
Phone: +49 40 734 486 1900
For quick processing, we would be pleased to receive the following information:
- The desired products or product categories
- The required quantity
- Your company name and location
- If applicable, desired delivery period
We will get in touch with you as soon as possible.
Thank you for your interest in DEQSTER!
Complaints
In the event of a complaint, please send us an e-mail to support(at)deqster.de.
Phone: +49 40 734 486 1900
We need the following information to process your request quickly:
- The invoice
- A detailed error description
- The serial number of the device (starting with 80...)
- Photos of the defect, if it is external damage to a protective cover or keyboard
We can only process your complaint quickly and efficiently with complete information. Thank you for your help!